If you have any queries about reduced mobility assistance please call OCS on 07458129739.
Our call centre is open 24 hours a day, 7 days a week.
We are committed to providing the highest level of service in a timely manner; please find details of our service level agreement below and performance information.
Service Level Agreement
Accessibility Forum Notes
- Accessibility Forum Notes 24 Sept 2021
- Accessibility Forum Notes 29 April 2022
- Accessibility Forum Notes Oct 2022
- Accessibility Forum Notes 28 April 2023
Quality Standards Performance
- Quality Standards Performance 2015
- Quality Standards Performance 2016
- Quality Standards Performance 2017
- Quality Standards Performance 2018
- Quality Standards Performance 2019
- Quality Standards Performance 2020/21
- Quality Standards Performance Summer 2021
- Quality Standards Performance Winter 21/22
- Quality Standards Performance Summer 2022
- Quality Standards Performance 2022-2023