Contact us

SPEAK TO A MEMBER OF OUR TEAM

If you want to get in touch with a member of the team at Southampton Airport, call us on 0344 481 7777. Our telephone information service is open 24 hours a day.

Please note: Our support team are receiving a high number of enquiries and response times may be longer than usual. If you have a general question relating to COVID please see our COVID FAQs page.

WRITE TO US

Drop us a line at the following address:
Southampton Airport,
Customer Services,
Wide Lane
SO18 2NL

OUR ADDRESS:

Southampton Airport
Wide Lane
Southampton
SO18 2NL

If you would like to leave us feedback you can complete our feedback form:

Should you wish to make changes to your booking we recommend using the Manage my booking link below. There you can re-send your booking confirmation email, update your details, and request a refund if you are within 24 hours of your arrival/covid-testing date. 

If you choose to get in touch with us via email, you'll need your email address and booking reference which can be found on your confirmation email.

Manage my booking

Email the booking team

Public Transport:

• South Western Railway Website
  
  
• Unilink Website
  
  
• Xelabus Website
  
  
• Taxi Information

Baggage:

• Airline Contacts

Check-in and boarding:

• Airline Contacts

Customs:

• HM Revenue & Customs

Immigration:

• UK Border Force

Security (Government Guidelines)

• Department for Transport

Security (Passenger Advice)

• Southampton Security

Flight Information (Regarding Particular Flight):

• Southampton Flight Information

Lost Property (on Aircraft):

• Airline Contacts

Airline Routes:

• CAA

Airline Landing Slots:

• ACL

Lounges:

• The Spitfire Lounge  

Shopping:

• Shopping at Southampton Airport

Special Assistance:

• Special Assistance at Southampton Airport

Media Enquiries Only:

• 02382 358 192
           
• AGSMediaCentre@agsairports.co.uk

You can reach us on twitter with any quick questions:

@SOU_Airport