Check in desks
Southampton Airport has been recognised by the Which? Report for its breeze through check-in process. The airport came out top of all UK airports assessed on the issue of check-in waiting time (average 10 minutes)
The check-in area is directly inside the terminal as you enter by the main departures entrance. Look for the ‘departures’ sign directing you to the left of the building.
Check-in is open from 5am. Please check your ticket or contact your airline for advice on check-in times, but as a general guide:
International flights – check in one and a half hours before scheduled departures
UK and Ireland flights – check in one hour prior to scheduled departure
If you’re flying from Southampton Airport with one of the following airlines you can check-in online. Even if you check-in online you should still arrive in good time for your flight – pay close attention to the times given by your airline for dropping bags, collecting boarding cards and arriving at the gate.
** Only available for passengers without hold luggage.
Depending on your airline, you may be able to use the time-saving self-service check-in facility. Simply use the self-service kiosk to check in and print your boarding card. If you have baggage to check into the hold, proceed to the fast bag drop kiosk where your bag will be weighed and tagged.
The self-service kiosks are located on your left as you enter into the terminal building through the main departures entrance doors. The fast bag drop kiosks are located in front of the check-in desks and are directly opposite the self-service check-in kiosks. Watch our video on how to use the bag drop kiosks.
Please note that some passengers and flight destinations are not eligible for self service check-in. Please confirm whether this service is available to you at the time of booking or visit your airline's website.
Once you've checked in you'll pass through security before entering the departure lounge. Keep an eye on the information screens and listen out for the tannoy announcements listing flight departures, boarding times and gate numbers.
Boarding usually begins around 45 minutes before departure.
Passengers are reminded that strict security is in place at all UK airports. Please read the rules on security and hand baggage before you set off for the airport.
Baggage allowances are determined by the airlines and will depend on a number of factors, for example; the fare paid, class, route, aircraft type, government regulations, and the airlines' own commercial and health and safety policies.
Passengers are advised to verify baggage allowances with their airline when booking their ticket to avoid confusion or complications when checking in at the airport. Airlines may allow, and set charges, for baggage not meeting the baggage allowance criteria (excess baggage).
Baggage handling and delivery is the responsibility of the airlines from the point of check-in to the point of collection. If you have left anything on your plane please contact lost property.
Some airlines subscribe to a replacement service for baggage which has been damaged in transit. For details please contact your airline directly.
Please inform your airline or handling agent about any outsize or unusual items of baggage well in advance of departure.
Handling agent contact details:
Aurigny +44(0) 1481 822 886
All other airlines - Swissport +44(0) 344 481 7777