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Hotel Extras

Ensuring that your holidays are appropriately protected is one of our main priorities. That's why we have partnered with Holiday Extras so you can get a travel insurance quote to protect you before and whilst you are travelling. Holiday Extras Cover Ltd is authorised and regulated by the Financial Conduct Authority and has been independently rated 5-stars by Defaqto.

For more information or to obtain a quote, please go to their website - click the link below or call them on 0800 083 3551 to speak to a friendly advisor. Please quote BE197 upon calling.

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GBP = 1065.00 EUR

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If you have any queries about reduced mobility assistance please call OCS on 07458129739.

Our call centre is open 24 hours a day, 7 days a week.

We are committed to providing the highest level of service in a timely manner; please find details of our service level agreement below and performance information.

PRM Annual Reports

Service Level Agreement

Accessibility Forum Notes

Quality Standards Performance