If you have any queries about reduced mobility assistance please call OCS on 07458129739.
Our call centre is open 24 hours a day, 7 days a week.
We are committed to providing the highest level of service in a timely manner; please find details of our service level agreement below and performance information.
Service Level Agreement
Accessibility Forum Notes
Quality Standards Performance
- Quality Standards Performance 2015
- Quality Standards Performance 2016
- Quality Standards Performance 2017
- Quality Standards Performance 2018
- Quality Standards Performance 2019
- Quality Standards Performance 2020/21
- Quality Standards Performance Summer 2021
- Quality Standards Performance 2021/22