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Manage My Bookings Customer Service FAQs
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Your feedback is very important to us. Please fill in the form below and a member of our customer service team will be in touch.

Lounge and Parking bookings can be amended for future dates or canceled up to 2 hours before your booking time. All you need is your email address and booking reference which can be found on your confirmation email. To make any changes to your booking visit the manage my booking page.

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*Please note that due to COVID19 our customer service team is working reduced hours and responses may take longer than usual. We are doing our best at this time and thank you for your understanding

You can find out more about how we are addressing COVID19 on our dedicated page here. You can also find answers to our most frequently asked customer service questions here.

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