Please arrive at the special assistance desk within the main terminal no later than two hours before your flight. Our Special Assistance service provider, OCS, will help you through the check-in process and onward through the security search area.
Our security staff are required under government legislation to carry out a hand-search whenever a passenger activates the archway metal detector alarm. If you are a wheelchair user, that’s likely to be the case. We recognise that it may be more suitable to have this search carried out away from the main search area, so please don’t hesitate to request this. If you have any questions or queries throughout the Security process then please do not hesitate to ask for one of our Security Supervisors who will be more than happy to help.