My Account

Manage Bookings Logout

My Flight

remove

Coronavirus Information

Last updated: 16 May at 20:15

More info
More info
More info
More info
More info

GBP = 1065.00 EUR

More info

FAQs & Disclaimer

Testing Disclaimer

Testing Disclaimer

It is your responsibility to check you are not only booking the correct COVID test but also ensure you leave enough time to get the results before you fly. The COVID testing service is run, operated, and results are provided, by TAC Healthcare Group Ltd.

Southampton Airport is not only providing links to this service only for the convenience of our passengers only, but it is not responsible for the service, or results. 

Whilst we try to keep our website as up-to-date as possible, the situation is changing on a daily bases so we encourage you to check the government website to ensure that you are getting the most accurate information for the destination you are flying to.

FAQs

You can find a list of our most frequently asked questions for Coronavirus on our FAQ page

1

Helping each other to travel safely

Together with the wider industry, we are working hard and have committed significant investment towards ensuring the safety and wellbeing of our passengers and staff.

We have a number of measures in place to ensure our travellers enjoy a safe and pleasant experience while passing through the terminal.

Southampton Airport continues to follow all UK Government guidance and we remain in regular contact with the relevant health authorities with regards to the latest developments on Coronavirus (COVID-19).

2

Measures we're taking to keep you safe

We created this page for our passengers and colleagues who may have concerns about COVID-19 and their travel plans. The information has been prepared based on, and following, the advice of the UK Government who we are in contact with on a regular basis. 

We would urge passengers travelling through Southampton Airport to make themselves aware of the most recent government guidance. The latest travel advice can be found on the Foreign and Commonwealth office.

On 21 February the UK Government published its plan for living with COVID.

This means that at Southampton Airport: 

  • Masks are no longer mandated within the airport
  • The wearing of masks will be down to an individual's personal choice
  • The need to observe physical distancing no longer applies 
  • Hand sanitizer gel will be available for our customers
  • Perspex screens will remain in places

Additional measures

It is important to stress that anyone who is experiencing Coronavirus (COVID-19) symptoms or feeling unwell should not travel to the airport. Posters and signage explaining these additional measures are in place throughout the terminal.

Foreign, Commonwealth & Development Office COVID-19 Response: Living with COVID-19
3

International travel & quarantine

You may need to take COVID-19 tests or quarantine when you return to England.

What you will need to do depends on:

  • your vaccination status
  • where you have been

Depending on these, you may need to:

  • take a COVID-19 test before travel to England
  • book COVID-19 tests to take after you return
  • make arrangements for quarantine

You should make sure you book any tests early enough, so you can take them when you return to England.

Find out about taking COVID-19 tests and quarantine rules when you return to England.

4

UK Passenger Locator Form

You must complete this form online before you arrive in the UK from any country. This includes if you’re travelling from a country or territory where you do not have to self-isolate when you arrive in the UK. You must complete this form even if you’ve already completed a different form to enter another country.

If you do not complete the form before you arrive in the UK, it might take you longer to enter the UK.

You cannot submit the form until 48 hours before you are due to arrive in the UK. Please visit the below UK government website link to complete your form.

https://www.gov.uk/provide-journey-contact-details-before-travel-uk

5

Travel & Airline updates

Please contact your airline for specific flight information before travelling to the airport.

You can check the status of your flight on our flight information page.

Our Short Stay and Priority car parks are open and operational for customers flying, or being picked up/dropped off.

For specific flight information please contact your airline directly.


GOV.UK Coronavirus information

6

Booking Updates

Our parking contact centre is currently experiencing high volumes of calls. Please avoid calling or emailing unless you are due to travel in the next 72 hours. We recommend that you follow the advice below as the team are having to prioritise customers whose immediate travel plans are now impacted.

You can amend or cancel your booking online in the manage my booking facility.

See the FAQs section for more details

7

Retail updates

Due to the current circumstances some of our retail outlets are currently closed. Please see below for retail re-opening updates. Vending machines are also available airside for beverages.

Retail Re-opening Updates

World Duty Free

World Duty Free

Our World Duty Free store after security is currently open*.

Monday: 07:00 - 20:00
Tuesday: 07:00 - 20:00
Wednesday: 07:00 - 20:00
Thursday: 07:00 - 20:00
Friday: 07:00 - 20:00
Saturday: 06:00 - 20:00
Sunday: 06:00 - 20:00

*Opening times are reduced and vary depending on flight departure times.

WHSmith (Before Security)

WHSmith (Before Security)

Our WHSmith store located before security is currently open*.

Monday - Saturday: 08:00 - 17:00
Sunday: 14:00 - 20:00

*Opening times are reduced and vary depending on flight departure times.

WHSmith (After Security)

WHSmith (After Security)

Our WHSmith store in the departure lounge is currently open*.

Monday - Wednesday: 06:30 - 18:00
Thursday - Friday: 07:00 - 18:00
Saturday: 05:30 - 17:00
Sunday: 05:30 - 20:00

*Opening times are reduced and vary depending on flight departure times.

Costa

Costa

Our Costa located after security is currently open*.

Monday - Wednesday: 06:30 - 17:00
Thursday - Friday: 07:00 - 17:00
Saturday: 05:30 - 16:30
Sunday: 05:30 - 17:00

Our Costa located before security is currently open*.

Daily: 08:30 - 16:00

*Opening times are reduced and vary depending on flight departure times.

The Olive Tree Bar

The Olive Tree Bar

The Olive Tree Bar located after security is currently open*.

Monday - Wednesday: 13:00 - 19:30
Thursday: 13:00 - 19:30
Friday: 07:00 - 19:30
Saturday: 05:30 - 19:30
Sunday: 05:30 - 20:00

Opening times are reduced and vary depending on flight departure times.

8

COVID-19 FAQs

A collection of FAQs to help our passengers and staff.

Coronavirus FAQs