What do you want to contact us about?
What's your question about?
You can contact us in the following ways:
Phone: 0844 481 7777 (calls cost 7p per minute plus your telephone company's access charge)
Post: Southampton Airport, Wide Lane, Southampton, SO18 2NL
Jobs at the airport
Due to the level of resources and security procedures required to host work experience students in an airport environment, work experience placements are only available to students at Bitterne Park School, as part of the airport's strategic partnership with the school.
Doing business with Southampton Airport
Company: Eye Airports
Contact: Liz Lightning
Tel No: 07766 140043
Filming and photography
Please see our media centre
023 8062 7141 - During office hours
023 8062 7111 - For urgent out-of-hours media enquiries. Please ask for your enquiry to be passed to the Airport Duty Manager.
For more information about working with us including suppliers and commercial telecoms visit our doing business with us page.
Customs & immigration enquiries
Aerodrome contact details
Air Traffic Control
NATS are responsible for air traffic control at the airport
The CAA (Civil Aviation Authority) is the UK's specialist aviation regulator.
Airline landing slots
ACL, Airport Coordination Limited is responsible for slot allocation
Information for visiting General Aviation pilots and private jet operators can be found on our general aviation page
Car parking & transport
Book car parking
Car park queries
Car park feedback
Getting to the airport
Find out how to get to and from the airport by car, train, bus, taxi or bike.
Public transport contacts
South West Trains telephone: 0845 6000 650
Cross Country telephone: 0844 811 0124
Uni Link telephone: 023 8059 5974
Velvet Bus telephone: 023 8061 2288
First Group telephone: 0870 010 6022
Wheelers Connect telephone: 0871 200 22 33 (calls cost 10p per minute, mobile charges may differ, lines open 7am to 10pm every day)
Flight & hotel bookings
Booking flights & hotels
Book flights, hotels and packages in our travel shop.
Alternatively you can book by phone on 0800 298 9442. If you need to make an amendment or have a query regarding your booking with Southampton Airport Direct Travel please call 01618 880 830.
Flight & hotel feedback
If you have any feedback or queries regarding flight or hotel bookings through our website please contact Southampton Airport Direct Travel on 01618 880 830.
Airlines & travel
Booking, check-in & baggage
Please find below booking details for each of our airlines and tour operators:
Aer Lingus telephone: 0333 004 5000
Air France telephone: 0871 663 3777
Aurigny telephone: 01481 822 886
bmi regional telephone: 0330 333 7998
Canterbury Travel telephone: 01923 822 388
Cathay Pacific telephone: 0208 834 8888
Crystal telephone: 0208 939 0739
Eastern Airways telephone: 0870 366 9100
Emirates telephone: 0344 800 2777
Esprit Ski telephone: 01252 618 300
First Choice telephone: 0871 231 4787
Flybe telephone: 0371 700 5000
Inghams telephone: 020 8780 4433
KLM telephone: 0207 660 0293
Prestige Holidays telephone: 01425 480 400
Santa's Lapland telephone: 01483 345 847
Ski Total telephone: 01252 618 333
Thomas Cook telephone: 0844 412 5959
Thomson telephone: 0871 231 4787
Thomson Lakes telephone: 0208 939 0740
Transun telephone: 01865 565 385
VLM Airlines telephone: 00323 285 6866
Airline contacts & feedback
If you need to contact one of our airlines regarding a booking or to give feedback please use the details below:
Cathay Pacific telephone: 0208 834 8888
Feedback & suggestions
Send us your feedback
If you would like to send us feedback please fill in our feedback form.
If you have a pre-travel enquiry regarding the airport please telephone 0844 481 7777 (calls cost 7p per minute plus your telephone company's access charge).
For pre-travel enquiries about car parking please telephone 0345 222 0541 or email firstname.lastname@example.org.
Praise a member of staff
If you would like to praise a member of staff please fill in our feedback form.
Noise & flight evaluation
For noise queries or to report wake vortex damage please contact the Noise and Flight Evaluation Unit.
Telephone: 023 8062 7070 (during office hours). For any incidents outside of office hours please contact 084 4481 7777 and press option 7 to speak to an advisor.
Write to: Noise and Flight Evaluation Unit, Southampton Airport, Southampton SO18 2NL
Airport services & security
On an aircraft
If you have lost anything on an aircraft please contact your airline immediately. Airline contact details can be found in the Airlines & travel tab.
In the airport
If you have lost an item in the airport please email Swissport at SOU.email@example.com (lost property enquiries will be responded to within 24 hours).
Please be advised that a £5.00 service and storage charge per item is applicable for items not collected from the Swissport desk on the same day that they were handed in.
If you require special assistance while at the airport please inform your airline at least 48 hours before you fly. You can find airline contact details in the Airlines & travel tab.
If you arrive at the airport and haven’t booked in advance, we will make all reasonable efforts to assist you.
For more information on special assistance at the airport, please see our special assistance page.
Get more help...
Our telephone information service is open 24 hours a day.
0844 481 7777
If you use a textphone, call:
0844 571 7410
Calls cost 7p per minute plus your telephone company's access charge
Write to us
Drop us a line at the address below:
05:00 - 23:00 daily
24 hours daily
Flight operating hours
- Mon - Fri
- 06:30 - 23:00
- 06:30 - 23:00
- 07:30 - 23:00